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A server is a dedicated system designed to provide centralised access and control of separate resources and 'serve' them to those who request access. It can be used to hold important documents, share presentations an briefs and used as a central point of communication in a business.

A Virtual server functions just like a real server - only without the server. Instead of being its own box, with its own power and maintenance needs, the server exists in one box with many others - this is an efficient, cost effective and environmentally friendly alternative to a physical server.

SSL is a Secure Sockets Layer and ensures that any data sent between a user and a server will be safe and secure. It is neccesary when transmitting sensitive information over the internet, such as high-level passwords, credit card information and personal information. If you are dealing with information you wouldn't want to fall into the wrong hands, contact us today!

Although these terms are often used interchangably, they all refer to different things.

Bandwidth, when talking about network connections, refers the the maximum capacity a network can transmit information at any one moment. Broadband refers to a connection with a large amount of bandwidth capable of sending and receiving large amounts of data at a time.

Memory refers to how much information can be stored at-hand by a computer and used instantly at any moment, without having to write it to a hard drive and slow down operations. A larger amount of memory will speed up a server or computer by allowing it to hold more of the information it needs at a time.

Drive/Disk Space refers to how much file storage space there is in a system. A larger amount of disk space will allow you to save more information

Upload/Download Allocation refer to the amount of information you can send and receive from the internet without incurring extra charges of having your connection slowed down by your provider. If you're constantly incurring extra charges, or sick of your connection slowing down toward the end of the month, contact us and we'll set you up with a plan to suit both your budget and needs.

If you have a domain name, you can access your webmail by going to mail.yourdomain.com.au and logging in with your username and password.

If you've just set up your email account, double-check your settings. The guides below can help you set up your account in your chosen client.

If you were able to send/receive email before, give us a call on the number on the top right hand corner of the page and we'll see what we can do to help.

1. With outlook open Click the tab labeled “File” on the top left hand side.
2. Select “Info” on the left hand navigation
3. Click “Add Account”
4. Enter the following information:
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• Password: Enter your password.
5. Click the “Manually configure” checkbox and click next.
6. Select internet email and click next
7. For your server information enter:
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
8. Click on the more settings button
9. Click on the Outgoing Server tab and click on the My Outgoing server (SMTP) requires authentication check box
10. Click on the advanced tab and change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
11. Click on ok to close the panel
12. Click Next after making sure the information is correct.
13. Click finish to end setting up your email

1. With outlook 2007 open Click the tools menu and select account settings
2. Make sure you are on the email tab and click new
3. Make sure Microsoft Exchange, POP3, IMAP, or HTTP is selected and click next
4. Click the “Manually configure” checkbox to bypass the auto configure and click next.
5. Select internet email and click next
6. Enter the following information: 
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• For your server information enter:
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
• User Name: Enter your full Email Address.
• Password: Enter your password.
7. Click on the more settings button
8. Click on the Outgoing Server tab and click on the My Outgoing server (SMTP) requires authentication check box
9. Click on the advanced tab and Change your outgoing server setting 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
10. Click on ok to close the panel
11. Click Next after making sure the information is correct.
12. Click finish to end setting up your email

1. With Windows live mail open click the add email account link
2. Enter the following information:
3. Email Address: Enter your full mail address (e.g., john@example.com).
4. Password: Enter your password.
5. Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
6. Click the check mark box that says Manually configure server settings
7. For your server information enter:
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'

For your Login ID: enter your full Network Solutions' Email Address.

Click on the check mark box for “Outgoing Server Requires Authentication”  

Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.

Click next then finish to complete your email setup

1. With Outlook 2003/2002 open From the Tools menu, select "Email Accounts." (If you do not see "Accounts," place your cursor over the two arrows at the bottom of the list to display more choices.)
2. Select the radio button next to "Add a new email account" and click the "Next" button.  
3. Select the radio button next to "POP3" and click the "Next" button.
4. Enter the following information: 
• User Information
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• Server Information
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
5. Login Information
6. User Name: Enter your full Email Address.
7. Password: Enter your password.
8. Do not check the box next to "Log on using Secure Password Authentication (SPA)."
9. Click the "More Settings" box and select the "Outgoing Server" tab.
10. Check the box next to "My outgoing server (SMTP) requires authentication."
11. Click on the advanced tab and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
12. Click ok then finish to finish your email set up

1. With outlook 2000 or outlook 98 open From the Tools menu, choose "Accounts."
2. Click the "Add" button.
3. From the Add menu, click "Mail".
4. In the Display Name box, type your name as you would like it to appear when you send a message, and then click "Next".
5. In the E-Mail Address text box, enter your email address (e.g. john@example.com), and then click "Next".
6. In the box labeled "My incoming mail server is a..." select "POP3" server.
7. For your server information enter:
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
8. Click "Next".
• In the Account Name box, enter your full email address (e.g., john@example.com).
• In the Password box, enter your password.
• Do not check "Log On Using Secure Password Authentication (SPA)."
9. Click "Next".
10. Choose the appropriate connection type under the "Which Method Do You Use to Connect to the Internet" heading
11. If you chose "Connect using my phone line," you will need to select a dial-up connection in the Dial-up Connection Wizard and click "Next".
12. Click "Finish."
13. Select your Mail account (e.g. mail.example.com) and click "Properties."
14. Select the "Servers" tab.
Check the box next to "My Server Requires Authentication."
15. Click on the advanced tab and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
16. Click ok then close to finish your email set up

1. From the Tools menu, choose "Accounts."
2. Click the "Add" button.
3. From the Add menu, click "Mail".
4. In the text box labeled Display Name, type your name and click "Next".
5. In the Email Address box, type your full email address (e.g., john@example.com).
6. Select "POP3" to answer the question "My incoming mail server is a..."
7. Incoming (POP3) Server: 'mail.yourdomain.com'
8. Outgoing (SMTP) Server: 'mail.yourdomain.com'
9. Click "Next"
10. In the Account Name box, type your full email address (e.g., john@example.com).
11. In the Password box, type your password.
12. If you want Outlook® Express to remember your password, check the "Remember password" box.
13. Do not check the "Log on using secure password" box.
14. Click "Next"
15. Click "Finish"
16. Select your Mail account (e.g. mail.example.com) and click "Properties."
17. Select the "Servers" tab.
Check the box next to "My Server Requires Authentication."
18. Click on the advanced tab and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
19. Click ok then close to finish your email set up

1. Click the tools menu and select account
2. On the next screen click the add button
3. Select email account and click next
4. Enter your name as you would like it to appear in the "From" field of your outgoing messages then click next
5. Enter your full mail address (e.g., john@example.com) and click next
6. Make sure Pop3 is selected then Enter the following information:
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
7. Click on the “My server requires authentication” check box and click next
• Enter the following information:
• Email User Name: Enter your full Email Address.
• Password: Enter your password.
8. Click Next  
9. Check the “do not download my email and folders at this time” and then finish
10. With your new email account highlighted click the properties button
11. Click on the servers tab  
12. Click on the “My server requires authentication” check box
13. Click on the advanced tab and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
14. Click next then close to finish your email set up

1. With Thunderbird 3 open Click on the file menu and select new and click on mail account
2. Enter the following information: 
3. Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
4. Email Address: Enter your full mail address (e.g., john@example.com).
5. Password: Enter your password.
6. Click on continue
7. Thunderbird will attempt to find your email setting automatically. If it fails, enter in:
• User Name: Enter your full Email Address.
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
8. Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
9. Click the create account button to finish your email setup

1. With Thunderbird 2 open Click on the tools menu and select account settings
2. Click the add account button
3. Select Email account and click next
4. Enter the following information: 
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
5. Click the next button
6. Make sure POP is selected and enter
7. Incoming (POP3) Server: 'mail.yourdomain.com'
8. Outgoing (SMTP) Server: 'mail.yourdomain.com'
9. Click the next button
10. Enter in
• User Name: Enter your full Email Address
• Click the next button
• Enter in the account name
11. Click the next button
12. Click finish if all the information is correct
13. Click on tools menu and click account settings
14. Click on outgoing server and click edit
15. Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
16. Click ok then ok again
17. Click on get mail and enter in your password to finish configuring your email account

1. With Opera open click on the menu button and select mail and chat accounts
2. Click yes to create a new account
3. Make sure Email is selected and click next
4. Enter the following information: 
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• Organization: Enter your organization name
5. Click Next
6. Enter in:
• User Name: Enter your full Email Address
• Password: Enter your password.
• Make sure Regular email (POP) is selected then click next 
7. Enter in:
• Incoming (POP3) Server: 'mail.yourdomain.com'
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
8. Click the “use secure connection” box on the Outgoing Server
9. Click finish button
10. Click on the menu button and select mail and chat accounts
11. Select the email account and click edit
12. Click on the servers tab
13. Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
14. Click ok then click close to finish setting up your email

1. With Mac mail open Click on the Mail menu and select preferences
2. Click the Accounts tab
3. Click the plus icon to create a new account
4. Enter this information:
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• Password: Enter your password.
5. Click Continue
6. Click on the account type and select pop
7. Enter this information:
• Description: enter in a name for this account 
• Incoming (POP3) Server: 'mail.yourdomain.com'
• User Name: Enter your full email address
• Password: Enter your password.
8. Click Continue
9. Do not click the SSL box and click continue
10. Outgoing (SMTP) Server: 'mail.yourdomain.com'
11. Click on the use only this server box
12. Click the check box for Use Authentication box and enter in your user name and password
13. Click Continue
14. On the “Account Summary” screen make sure all information is correct and click continue
15. On the accounts page click on your outgoing mail server and select Edit SMTP Server List
16. Click on Advanced and click the radio button Use Custom Port and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
17. Click ok to finish your email setup

1. With Entourage open From the TOOLS menu select ACCOUNTS settings, this will open the accounts window.
2. Select NEW.
3. The "Account Setup Assistant" will launch, enter your full email address in the box (ex. john@example.com). 
4. Click the arrow in the lower right corner to proceed. 
5. Entourage will try to configure automatically. If it fails, click the arrow in the lower right corner to proceed. 
6. Enter the following information:
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• Account ID: Enter your full Email Address
• Password: Enter your password
• Make sure POP is selected and enter
7. Incoming (POP3) Server: 'mail.yourdomain.com'
8. Outgoing (SMTP) Server: 'mail.yourdomain.com'
9. Click the arrow in the lower right corner to proceed. 
10. Click the arrow in the lower right corner to proceed. 
11. Click on the skip button
12. Enter in the name you would like for the account and click finish
13. Make sure the account is selected and double click on the account
14. In the sending mail section click on the advanced settings options
15. Make sure the checkbox for “SMTP service requires secure connection (SSL)” is not checked.
16. Click on the checkbox for Override default SMTP port and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
17. Click on the checkbox for SMTP server requires authentication and enter the same login details used for the recieving server.
18. Click ok to finish setting up your email

1. On your iphone home screen tap the settings icon
2. Tap on Mail, Contacts, Calendars
3. Tap on Add Account
4. Tap on Other
5. Enter this information:
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• Password: Enter your password.
6. Enter in a description of this account
7. Tap Save
8. Tap POP tab
9. Tap Incoming Mail Server
10. Enter this information
• Incoming (POP3) Server: 'mail.yourdomain.com'
• User Name: Enter your full email address
• Password: Enter your password
11. Scroll down and enter this information
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
• User Name: Enter your full email address
• Password: Enter your password
12. Tap Save
13. If a screen comes up that says “Do you want to try setting up the account without SSL: Tap No
14. Tap Save
15. Tap Save
16. Tap on your email account
17. Tap on SMTP
18. Tap on the Primary Server box
19. Tap on the button with the Use SSL to turn it off
20. Tap on the server port and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
21. Tap the SMTP tab in the upper left to go back
22. Tap the name you have given the account tab in the upper left to go back
23. Tap the advanced box
24. Tap on the button with the Use SSL to turn it off
25. Make sure the Server Port is 110, if not please enter it
26. Tap the name you have given the account tab in the upper left to go back
27. Tap the mail tab in the upper left corner to go back to you mail settings
28. Push the home button to finish

1. On your Ipad home screen tap the settings icon
2. Tap on Mail, Contacts, Calendars
3. Tap on Add Account
4. Tap on Other
5. Tap Add mail account
6. Enter this information:
• Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
• Email Address: Enter your full mail address (e.g., john@example.com).
• Password: Enter your password.
• Enter in a description of this account
7. Tap Save
8. Tap POP tab
9. Tap Incoming Mail Server
10. Enter this information: 
• Incoming (POP3) Server: 'mail.yourdomain.com'
• User Name: Enter your full email address
• Password: Enter your password
11. Scroll down and enter this information
• Outgoing (SMTP) Server: 'mail.yourdomain.com'
• User Name: Enter your full email address
• Password: Enter your password.
12. Tap Save
13. If a screen comes up that says “Do you want to try setting up the account without SSL: Tap No
14. Tap Save
15. Tap on your email account
16. Tap on SMTP
17. Tap on the button with the Use SSL to turn it off
18. Tap on the server port and Change your outgoing server setting to 25. While this setting should work, some ISP's (such as Telstra) block this port. If you have trouble sending mail, change this setting to first 465, and if your issues aren't resolved, 587.
19. Tap on your email account tab in the upper left to go back
20. Tap the Done button to go back to you mail settings
21. Push the home button to finish